National Telecommunications Commission(NTC)

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Date: Aug. 27, 2020, 2 p.m.

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Date: 2020-08-27 15:06:55.000000

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Date: 2020-08-27 15:08:32.000000

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CONVERGE OVERSPAN SITE TRANSFER

Published by National Telecommunications Commission(NTC) on Aug. 27, 2020.
Requested from NTC by C. Dela Rosa at 02:00 PM on Aug. 27, 2020.
Purpose: Help me to reach them and to promptly process my request.
Date of Coverage: 07/30/2020 - 08/27/2020
Tracking no: #NTC-390764227605

C.DELA ROSA Aug. 27, 2020, 2 p.m.

Hello. This is Christine Dela Rosa. It's been a month when I first requested a site transfer to Converge ICT Solution and I email them everyday but there's no update regarding my request. We need to move to our new apartment this August 31, 2020. Please kindly help me to reach them to promptly process my request. Thankyou.

D.DAQUIOAG Aug. 27, 2020, 3:06 p.m.

August 27, 2020 Dear Christine, Thank you for your request dated Aug 27, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for CONVERGE OVERSPAN SITE TRANSFER. We received your request on Aug 27, 2020 and will respond on or before Sep 17, 2020 02:00:50 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zOTA3NjQyMjc2MDUM, for request with ticket number #NTC-390764227605. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Aug. 27, 2020, 3:08 p.m.

August 27, 2020 Dear Christine Dela Rosa, Greetings! Thank you for your request dated Aug 27, 2020 02:00:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for CONVERGE OVERSPAN SITE TRANSFER. Response to Request In reference to the above request, may we refer you to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Complaint on Services provided by Public Telecommunication Entities and other Service Provider regulated by the Commission. You may send your formal written complaint to the CWPD thru: [email protected] or call at 8-9213251 & 8-9267722. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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