National Telecommunications Commission(NTC)

Browse over 10440 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: Dec. 17, 2020, 5:06 p.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2020-12-18 07:35:31.000000

REQUEST
SUCCESSFUL

Your request was successful

Date: 2020-12-18 07:45:05.000000

4

RATE YOUR
REQUEST

How was your request?

Converge ICT Solution Installation

Published by National Telecommunications Commission(NTC) on Dec. 17, 2020.
Requested from NTC by J. Baua at 05:06 PM on Dec. 17, 2020.
Purpose: Demand od Faster Response and solution
Date of Coverage: 12/17/2020 - 12/17/2020
Tracking no: #NTC-904968989273

A.LOMBENDENCIO Dec. 17, 2020, 5:06 p.m.

Hi NTC, I would like to file a complaint regarding to the 6month long status of my application to their internet service provider. I applied last August 9, 2020 but until now December 17, 2020 no action was made. I am really disappointed because we are in need of internet since we need for schooling and work from home Company Name: Converge ICT Solutions, Inc. Subscriber's Account Number: 0020230955883 Subscriber's Name: ALDREN LOMBENDENCIO Contact Number: 09958147601 Service address: 371 Pajotan St. Sampaloc Site 2 BF Homes Parañaque City. Service Applied: August 9, 2020 ticket no. 003310973

D.DAQUIOAG Dec. 18, 2020, 7:35 a.m.

December 18, 2020 Dear Aldren, Thank you for your request dated Dec 17, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Converge ICT Solution Installation. We received your request on Dec 17, 2020 and will respond on or before Jan 07, 2021 05:06:14 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv520190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy05MDQ5Njg5ODkyNzMM, for request with ticket number #NTC-904968989273. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS Dec. 18, 2020, 7:45 a.m.

December 18, 2020 Dear Aldren Lombendencio, Greetings! Thank you for your request dated Dec 17, 2020 05:06:14 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked assistance for Converge ICT Solution Installation. Response to Request: In reference to the above request, we wish to inform you that you may file a complaint to the Office of the Consumer Welfare and Protection Division (CWPD) of the National Telecommunications Commission for appropriate action by calling the numbers from 7:00 AM - 6:00 PM at 8-9213251 & 8-9267722. You may also send an email to [email protected]. Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.