National Telecommunications Commission(NTC)

Changing this number should only be possible through a letter of request, supported by documents and three government-issued valid IDs, which should be submitted to the SIM card seller in person.
This process should not be conducted online, as face-to-face verification is crucial to distinguish genuine documents and IDs from fraudulent ones.

November 8, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Oct 30, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office finds that you failed to comply with the requirements of contact information and you posted an invalid IDENTIFICATION. Kindly comply with the requirements of the Executive Order No. 2, s. 2016 in filing an FOI request using this portal. And for your next valid request, you address that concerns to the Department Of Information and Communications Technology (DICT).

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer