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Date: Jan. 20, 2021, 12:56 p.m.

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Date: 2021-01-21 09:23:42.000000

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Date: 2021-12-11 17:45:20.000000

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Complaints for Online Loan Pilipinas

Published by Securities and Exchange Commission(SEC) on Jan. 20, 2021.
Requested from SEC by D. Caburnay at 12:56 PM on Jan. 20, 2021.
Purpose: Filling complaints against Online Loan Pilipinas agents who keep on calling me and saying threats.
Date of Coverage: 01/20/2021 - 01/20/2021
Tracking no: #SEC-185264152155

D.CABURNAY Jan. 20, 2021, 12:56 p.m.

The abusive person (OLP agent) says things that makes me afraid for my safety or my family's safety, where here in your workplace and he really is able to call using different numbers keep on saying that all the time. I admit that I borrowed money from their company through online but paid late due to pandemic and I don't have work that time so I cant be able to pay it on time where in they must have to give consideration but they keep on insisting that I need to pay the dues If you wish to get a copy of the payments I made I have it with me. Hopefully you could help me with this matter thanku

I.GONZALES Jan. 21, 2021, 9:23 a.m.

January 21, 2021 Dear Didith, Thank you for your request dated Jan 20, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Complaints for Online Loan Pilipinas. We received your request on Jan 20, 2021 and will respond on or before Feb 10, 2021 12:56:37 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster10302018110000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0xODUyNjQxNTIxNTUM, for request with ticket number #SEC-185264152155. Thank you. Respectfully, Isma Gonzales FOI Officer

R.PADILLA Dec. 11, 2021, 5:45 p.m.

December 11, 2021 Dear Didith CABURNAY, Greetings! Thank you for your request dated Jan 20, 2021 12:56:37 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Complaints for Online Loan Pilipinas. Response to Request Your FOI request is approved. I enclose a copy of [some/most/all] of the information you requested. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Ms. Karen Lazaro at [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Romuald Padilla FOI Receiving Officer

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