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REQUEST
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Date: Aug. 6, 2023, 10:11 p.m.

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Date: 2023-08-07 08:06:35.000000

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Date: 2023-08-17 15:52:54.000000

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Complaint

Published by Securities and Exchange Commission(SEC) on Aug. 6, 2023.
Requested from SEC by A. Tarona at 10:11 PM on Aug. 6, 2023.
Purpose: Research and disciplinary actions should be taken preventing personal info may be use in illegal
Date of Coverage: 08/06/2023 - 08/06/2023
Tracking no: #SEC-453402317198

A.TARONA Aug. 6, 2023, 10:11 p.m.

Hi, I would like to report the OLA (Excellent Era Lending Services Corporation) and the finance department representative named Jessica Villanueva, she is forcing me to transfer a specific amount before they will provide a code for me to get my approved loan and threatened me that even if I will not continue my application they will still collect payments monthly even though I did not receive the approved loan. In addition to the threat, she informed me that they already have my information and I'm afraid they may use it for illegal activities without my knowledge.

I.GONZALES Aug. 7, 2023, 8:06 a.m.

August 4, 2023 Dear Ann Lemae, Thank you for your request dated Aug 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Complaint. We received your request on Aug 06, 2023 and will respond on or before Aug 25, 2023 10:11:10 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://realinagencies11072018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy00NTM0MDIzMTcxOTgM, for request with ticket number #SEC-453402317198. Thank you. Respectfully, Isma Gonzales FOI Officer

A.PAN, JR. Aug. 17, 2023, 3:52 p.m.

August 17, 2023 Dear Sir/Madam: This acknowledges receipt of your e-mail. 1. To File a Formal Complaint Against a Lending or Financing Company Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/. Please read and follow the instructions carefully to avoid the outright dismissal of your complaint. In sending the complaint form to [email protected] via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION). 2. To verify Lending Companies, Financing Companies and Online Lending Platforms For a list of registered lending and financing companies, follow these links: a. Registered Lending Companies https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/ b. Registered Financing Companies http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/ For a list of recorded online lending platforms of lending and financing companies, please refer to this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/ 3. For more information on Lending and Financing Companies For more information on lending and financing companies, kindly follow this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/lending-companies-and-financing-companies/. Thank you. Respectfully, SEC-FOI Team

A.PAN, JR. Aug. 17, 2023, 4:04 p.m.

August 17, 2023 Dear Sir/Madam: This acknowledges receipt of your e-mail. 1. To File a Formal Complaint Against a Lending or Financing Company Kindly follow this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/. Please read and follow the instructions carefully to avoid the outright dismissal of your complaint. In sending the complaint form to [email protected] via e-mail, kindly use the following format in the subject head of the e-mail: COMPLETE NAME _RESPONDENT COMPANY _ SUBJECT OF COMPLAINT (ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION). 2. To verify Lending Companies, Financing Companies and Online Lending Platforms For a list of registered lending and financing companies, follow these links: a. Registered Lending Companies https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-lending-companies-2/ b. Registered Financing Companies http://www.sec.gov.ph/lending-companies-and-financing-companies/list-of-financing-companies/ For a list of recorded online lending platforms of lending and financing companies, please refer to this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/list-of-recorded-online-lending-platforms/ 3. For more information on Lending and Financing Companies For more information on lending and financing companies, kindly follow this link: https://www.sec.gov.ph/lending-companies-and-financing-companies-2/lending-companies-and-financing-companies/. Thank you. Respectfully, SEC-FOI Team

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