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Date: Oct. 3, 2023, 8:40 p.m.

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Complaint about Gcash.

Published by National Telecommunications Commission(NTC) on Oct. 3, 2023.
Requested from NTC by S. Kallos at 08:40 PM on Oct. 3, 2023.
Purpose: To file an official complaint about Gcash.
Date of Coverage: 09/26/2023 - 10/03/2023
Tracking no: #NTC-754537368399

S.KALLOS Oct. 3, 2023, 8:40 p.m.

Hi. I would like to file an official complaint about Gcash not handling my problem regarding the load that I paid through Gcash. I paid the load last September 26, 2023 and until now I still haven't receive my load, they keep on telling me to wait 24hrs but it's been days already.

D.DAQUIOAG Oct. 6, 2023, 7:06 p.m.

Oct 06, 2023 Dear Citizen, Greetings! Thank you for your request dated Oct 03, 2023 08:40:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Complaint about Gcash.. We received your request on Oct 03, 2023 08:40:50 PM and we have forwarded your request to CICC-DICT. Should you have any questions regarding your request, kindly contact using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy03NTQ1MzczNjgzOTkM, for request with ticket number #NTC-754537368399. Thank you. Respectfully, Divina Daquioag FOI Officer

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