Overseas Workers Welfare Administration(OWWA)

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Date: Oct. 21, 2021, 11:50 a.m.

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Date: 2021-10-22 12:12:34.000000

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Date: 2021-10-24 14:36:41.000000

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COMPLAIN OWWA REGION 4A

Published by Overseas Workers Welfare Administration(OWWA) on Oct. 21, 2021.
Requested from OWWA by C. Pasagdan at 11:50 AM on Oct. 21, 2021.
Purpose: DOLE AKAP ASSISTANCE ALLOTED TO ME WAS GIVEN TO ANOTHER PERSON.
Date of Coverage: 10/18/2021 - 10/21/2021
Tracking no: #OWWA-288143454254

C.PASAGDAN Oct. 21, 2021, 11:50 a.m.

Hi. Just want to seek assistance with my DOLE AKAP at OWWA Region 4A. I have spoken to ALVI JASAM and ERIC BARUGA, they informed me that there is no more budget for my application and asked them where my allotted cash went. As per Eric, possible this was given to another person due to shortness if budget. The person who's holding the reference number going to the applicant is WILMA ALTERO. How come there will be variance in the budget where this should be per head? I have checked my application thru DOLE TRACKER and it is RELEASED. Awaiting for your response. Thank you.

M.D. ERUM Oct. 22, 2021, 12:12 p.m.

October 22, 2021 Dear Ms. China Pasagdan, Thank you for your request dated Oct 21, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for an action on complaint against OWWA REGION 4A. We received your request on Oct 21, 2021 and will respond on or before Nov 11, 2021 11:50:38 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtMjg4MTQzNDU0MjU0DA, for request with ticket number #OWWA-288143454254. Thank you. Respectfully, Ma. Cynthia D. Erum OWWA-FOI Officer

D.TORRES Oct. 24, 2021, 2:36 p.m.

October 24, 2021 Dear Ms. China Pasagdan, Greetings! Thank you for your request dated Oct 21, 2021 11:50:38 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for a complaint to OWWA Region 4A on DOLE-AKAP. OWWA Verification System shows that you applied online on June 27, 2020 and was released by DOLE-IVA on 10/22/2021. Kindly get written documents of your allegations to substantiate your claims for a proper investigation and get the truth of the matter. The OWWA or any government agency will neither tolerate wrong doings of their employees nor false accusations. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELYN D. CLAUSTRO Director IV- Administrative and Financial Management Office OWWA FOI Decision Maker

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