National Telecommunications Commission(NTC)

October 9, 2023 Dear Citizen, Greetings! Thank you for your request dated Oct 02, 2023 12:26:05 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked this office to discard the Company Simcard used for scam. Response to Request Your request is a frontline complaint transaction and not exactly an FOI request. However, to extend our services, may we suggest that you visit the concerned TELCO service center and refer your concern. NTC is a regulatory agency and not a service center. You bring your important documents and valid IDs as your evidence that you are the legitimate representative of the company to file complaint against the alleged employee. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: THE HON. COMMISSIONER NTC Bldg. East Triangle, Diliman, Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Divina Daquioag FOI Receiving Officer