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Date: Nov. 15, 2020, 5:24 p.m.

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Date: 2020-11-16 08:33:36.000000

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Date: 2020-11-27 10:18:29.000000

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Claims for Non-availability of Rooms in Admitted Hospital (COVID-19 Expired Patient)

Published by PhilHealth(PH) on Nov. 15, 2020.
Requested from PH by R. Reyes at 05:24 PM on Nov. 15, 2020.
Purpose: Para maipambayad sa inutang na pang-tubos sa Nanay kong hineld up sa MMC hospital after she died.
Date of Coverage: 09/28/2020 - 11/15/2020
Tracking no: #PH-045408717266

L.BARTOLOME Nov. 15, 2020, 5:24 p.m.

Hi! Magandang araw po sa ating lahat. Ako po ay nanawagan sa Freedom of Information patungkol po sa CLAIMS sa PHILHEALTH ng aking yumaong Nanay noong Hulyo 13, 2020 sa diagnos na sakit ng critical pneumonia at lumabas din ang result na sya ay COVID-19 positive. Ang kanyang pangalan:Lydia Cantos Bartolome I-finile po namin ang nasabing claims noong Sept28, 2020. Maari sana naming i-follow up ito sa kadahilanan na ibabalik din namin sa sinanglaan namin para makuha namin ang aking Ina sa MMC hospital na kung saan ay hineld up po nila ang bangkay dahil wala kami pambayad sa ospital. Salamat po

S.MACATANGAY JR. Nov. 16, 2020, 8:33 a.m.

November 16, 2020 Dear Lyda, Thank you for your request dated Nov 15, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Claims for Non-availability of Rooms in Admitted Hospital (COVID-19 Expired Patient). We received your request on Nov 15, 2020 and will respond on or before Dec 04, 2020 05:24:22 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHAsSB0NvbnRlbnQiD1BILTA0NTQwODcxNzI2Ngw, for request with ticket number #PH-045408717266. Thank you. Respectfully, Zenaida Marron FOI Officer

P.BACUD Nov. 27, 2020, 10:18 a.m.

November 27, 2020 Dear Lyda Bartolome, Greetings! Thank you for your request dated Nov 15, 2020 05:24:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for Claims for Non-availability of Rooms in Admitted Hospital (COVID-19 Expired Patient). Response to Request Your FOI request is approved. I enclose a copy of [most] of the information you requested. Upon verification the claim was Returned to Hospital (Medical Center Manila) for submission of the following; 1. No attached Official Receipt or Waiver 2. Original PhilHealth Claim Form 2 Not Properly Accomplished 3. Required Medical Documents from Medical Center Manila Kindly coordinate with the said Health Care Institution for the compliance of the said requirements to facilitate the processing of the claim. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to . Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Help us also improve our services by answering a quick survey at https://forms.gle/FMunptokX7iXfwkW9 Thank you. Respectfully, Paulus Bacud FOI Receiving Officer

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