National Telecommunications Commission(NTC)

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Date: July 20, 2020, 2:31 p.m.

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Date: 2020-07-22 13:26:37.000000

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Date: 2020-07-22 13:31:37.000000

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claiming sent used mobile phone from overseas

Published by National Telecommunications Commission(NTC) on July 20, 2020.
Requested from NTC by E. Pinca at 02:31 PM on July 20, 2020.
Purpose: Claiming used mobile phone from overseas
Date of Coverage: 07/19/2020 - 07/20/2020
Tracking no: #NTC-308945509384

E.PINCA July 20, 2020, 2:31 p.m.

Dear Costumer Service: Good Afternoon Maam/Sir, I am writing on behalf of a National Telecommunications Commission. My friend sent me used mobile phone last month overseas and arrived here in Bureau of Customs last (DATE) I requesting your assistance how can I receive my item. I have no idea how the process of claiming item because this is my first time. I would appreciate if you help me to all my concerns thank you! Best regards, Mira Pinca

D.DAQUIOAG July 22, 2020, 1:26 p.m.

July 22, 2020 Dear Edilmira, Thank you for your request dated Jul 20, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for claiming sent used mobile phone from overseas. We received your request on Jul 20, 2020 and will respond on or before Aug 10, 2020 02:31:45 PM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0zMDg5NDU1MDkzODQM, for request with ticket number #NTC-308945509384. Thank you. Respectfully, Divina Daquioag FOI Officer

A.CABARIOS July 22, 2020, 1:31 p.m.

July 22, 2020 Dear Edilmira Pinca, Greetings! Thank you for your request dated Jul 20, 2020 02:31:45 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request: You asked for claiming sent used mobile phone from overseas. Response to Request: In reference to the above request, you may check the Citizen Charter posted at NTC Website www.ntc.gov.ph for the requirements and steps on how to file your applications. Or you may visit/contact the NTC-NCR Office at landline numbers (02) 8924-4010 locals 102, 103, 105 and (02) 426-8215). You may also send email at [email protected] Your right to request a review: If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner [email protected] National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Deputy Commissioner Edgardo Cabarios FOI Decision Maker

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