Overseas Workers Welfare Administration(OWWA)

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Date: Sept. 19, 2021, 11:34 a.m.

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Date: 2021-09-22 06:18:57.000000

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Date: 2021-09-25 09:09:30.000000

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Change the name of claimant of my Akap assistance

Published by Overseas Workers Welfare Administration(OWWA) on Sept. 19, 2021.
Requested from OWWA by F. Vallado at 11:34 AM on Sept. 19, 2021.
Purpose: To change the name of claimant of my Akap assistance
Date of Coverage: 03/01/2021 - 09/19/2021
Tracking no: #OWWA-026708998724

D.DIVINAGRACIA Sept. 19, 2021, 11:34 a.m.

Hi Sir /madam My name is Daryl S Divinagracia I applied for akap assistance last March or April 2021, and I received a text message from Owwa-Ncr to claim my assistance at MLhuilier within 10 days but the problem is, as of now I'm out of the country. May I request to change the name of the claimant to: DINA SANTILLAN DIVINAGRACIA my mother so she can claim my assistance at any MLhuilier branch nearby. Hoping for your kind consideration on this matter. Thank you so much Waiting for your reply, Daryl S. Divinagracia

M.D. ERUM Sept. 22, 2021, 6:18 a.m.

September 22, 2021 Dear Mr. Daryl Divinagracia, Thank you for your request dated Sep 19, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Change the name of claimant of my Akap assistance. We received your request on Sep 19, 2021 and will respond on or before Oct 08, 2021 11:34:47 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtMDI2NzA4OTk4NzI0DA, for request with ticket number #OWWA-026708998724. Thank you. Respectfully, Ma. Cynthia D. Erum OWWA-FOI Officer

D.TORRES Sept. 25, 2021, 9:09 a.m.

September 25, 2021 Dear Daryl Divinagracia, Greetings! Thank you for your request dated Sep 19, 2021 11:34:47 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. OWWA Verification System shows that you applied online on April 13, 2020 and evaluation is still pending with OWWA-NCR for your submission of your current employment record. Your request to change claimant, if indeed you have been notified by the remittance center, is done through the DOLE Regional Office-NCR. The processing and releasing of DOLE-AKAP financial benefits is done by the Department of Labor and Employment and not by OWWA. Refer your concern to DOLE-NCR the soonest or you might forfeit the benefit. Mr. Santillan may we clarify to you the Freedom of Information (FOI) Portal which is a project of the Presidential Communication Operation Office under the Office of the President. Its major function is to allow any Filipino citizen to request information about the data, programs, services and benefits or anything about the transactions and operation of specific government offices, provided, it shall not put into jeopardy the privacy of individuals and matters of national security. What you are requesting is a personal information on your DOLE-AKAP application which is not an information allowed to be shared to the public. Hence, we suggest you address your request to the DOLE Regional Director for the status of your benefits. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELYN D. CLAUSTRO Director IV- Administrative and Financial Management Office OWWA FOI Decision Maker

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