Home Development Mutual Fund/Pag-IBIG Fund(HDMF)

Browse over 1398 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: May 15, 2021, 1:34 a.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2021-05-28 11:35:03.000000

REQUEST
SUCCESSFUL

Your request was successful

Date: 2021-05-28 11:42:28.000000

4

RATE YOUR
REQUEST

How was your request?

CHANGE MP2 MONTHLY CONTRIBUTION

Published by Home Development Mutual Fund/Pag-IBIG Fund(HDMF) on May 15, 2021.
Requested from HDMF by M. Divinagracia at 01:34 AM on May 15, 2021.
Purpose: APPLICATION
Date of Coverage: 05/15/2021 - 05/15/2021
Tracking no: #HDMF-210095537359

J.LASCUÑA May 15, 2021, 1:34 a.m.

Hi! Good day, Ma'am/Sir! I just want to ask about my MP2 contribution. Can I change the monthly contribution I've input? (due to typo error) then, how? Can you tell me the step-by-step procedure? Thank you very much! Hoping for your immediate response!

F.OFFICER May 28, 2021, 11:35 a.m.

May 28, 2021 Dear JONALYN, Thank you for your request dated May 15, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for CHANGE MP2 MONTHLY CONTRIBUTION. We received your request on May 15, 2021 and will respond on or before Jun 05, 2021 01:34:03 AM, in accordance with the Executive Order's implementing rules and regulations. Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtMjEwMDk1NTM3MzU5DA, for request with ticket number #HDMF-210095537359. Thank you. Respectfully, FOI Receiving Officer FOI Officer

A.GERON May 28, 2021, 11:42 a.m.

28 May 2021 Dear MS. JONALYN LASCUNA, This refers to your eFOI request received on 15 May 2021 and sent to the eFOI portal of the Home Development Mutual Fund (Fund) wherein you inquired on how to change your Modified Pag-IBIG II (MP2) contribution you erroneously inputted due to typographical error. Our Office deemed it proper to raise this matter to and confer with the operating unit concerned – the Member Services Support Unit (MSSU). Our MSSU stated that a member who erroneously inputted an allocation of payment can no longer correct it at his/her end. Said member will have to: 1) request for correction by writing the Fund’s Member Services (MS) through a formal request letter submitted to a Pag-IBIG Fund Branch or via the e-mail address indicated below; and 2) undergo validation process wherein our MS will ask for the member’s employer, MID number, birth date, copy of his/her valid ID, among others. Thereafter, the Technical and Administrative Support unit will handle the correction in coordination with the Information Systems Group. For further inquiries, you may contact Ms. Jasmine Baltazar, Loans and Credit Evaluator II of the Member Services Support Unit, at [email protected]. Thank you. Very truly yours, ATTY. MARCIAL C. PIMENTEL, JR. Head, Compliance Office and Vice President, Legal and General Counsel Group

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.