You have submitted an FOI request
Date: Sept. 24, 2021, 11:31 a.m.
Your request is already in review
Your request was denied
Date: 2021-10-13 11:34:58.000000
How was your request?
Published by Philippine Postal Corporation(PHLPost) on Sept. 24, 2021.
Requested from PHLPost by R. La Peña at 11:31 AM on
Sept. 24, 2021.
Purpose: Find my package
Date of Coverage: 07/29/2021 - 09/24/2021
Tracking no: #PHLPost-206621757580
Why is my package lost here in the philippines? No one I have talked to at the post office can give me any information about my package. I read your mission statement in the post office and it's way off from how you conduct business. Nothing gets delivered. We always have to go to the post office and pick it up on the hopes it has arrived. Philippines postal is a very disappointing agency. I need my package.
October 13, 2021 Dear Larry, Greetings! Thank you for your request dated Sep 24, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Ch141521091us. Response to your request This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. For this concern, you may trace your package through https://tracking.phlpost.gov.ph/. You may also call our customer service at (02) - 8288 7678 or email at [email protected]. In any case, the undersigned tried to trace your package for you and was informed that it was already received, such being the case, this concern will no longer be forwarded to our customer service. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may email it to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within fifteen (15) calendar days from the date when you received this email. We will complete the review and tell you the result within thirty (30) working days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer