Department of Labor and Employment(DOLE)

February 16, 2022 Dear Michal Quero, Greetings! Thank you for your request dated Feb 06, 2022 06:26:14 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. This pertains to your friend's concern with regard to her claim for cash assistance since she tested positive for COVID-19 infection. To assist you with your concern, you may file a request for assistance through the Single Entry Approach (SEnA) Program at DOLE Provincial Office wherein you and a representative from your company will be called to a conference to discuss any labor dispute/concern, through a mediation-conciliation conference. Should you decide to file a formal complaint, you may call DOLE Clark Satellite Office, through these numbers: 0963 607 5423 or 0963 607 5424 or email them at [email protected]. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Maria Rima Hernandez FOI Receiving Officer