National Telecommunications Commission(NTC)

Hello. Good day. I would like to know how can I file for complain regarding the cash application companies who's been threatening people who can't pay for their debts.  They been texting me using impolite words and they been sending this message to my phone contacts. Hope to hear from you po. Thanks

July 10, 2023

Dear Ms.Labriaga,

Greetings!

Thank you for your request dated Jul 05, 2023 01:17:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for assistance regarding how to file a complaint against lending institution.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to file your complaint at National Privacy Commission at this website www.privacy.gov.ph. 

For further assistance you may review the FAQ section of the eFOI site: https://efoi-ph.uc.r.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer