You have submitted an FOI request
Date: July 6, 2022, 4:42 p.m.
Your request is already in review
Your request was denied
Date: 2022-07-07 09:05:50.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on July 6, 2022.
Requested from DSWD by D. Pedrosa at 04:42 PM on
July 6, 2022.
Purpose: Burial Assistance for my mother
Date of Coverage: 01/21/2022 - 07/05/2022
Tracking no: #DSWD-913513575057
Hello, my mom died last [Redacted][Date] because of [Redacted][Medical condition]. She was then cremated due to protocols here in our city, and the money that we used for cremation hasnt been paid yet. I am humbly asking for your assistance po. Thank you very much
July 7, 2022 Dear [Redacted][Name], Greetings! Thank you for your request dated Jul 06, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Burial Assistance. Response to your request Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, you may contact the Crisis Intervention Section of DSWD FO CARAGA Hotline Numbers at the telephone number (085) 342-5619 to 20 ; (085) 815-9173 or by e-mail at [email protected] should you qualify for the financial assistance under the Assistance to Individuals in Crisis Situation (AICS) program. Here's the link for FAQs regarding the said program: https://www.dswd.gov.ph/aics/ https://fo3.dswd.gov.ph/programs-and-services/assistance-to-individual-in-crisis-situation/ Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your feedback so we can improve our services. Kindly fill out the Customer feedback form from this link https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, Myrna Reyes FOI Officer