You have submitted an FOI request
Date: Sept. 15, 2023, 9:21 a.m.
Your request is already in review
Your request was denied
Date: 2023-09-15 09:30:31.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on Sept. 15, 2023.
Requested from DSWD by G. Sollegue at 09:21 AM on
Sept. 15, 2023.
Purpose: BURIAL AND FUNERAL
Date of Coverage: 09/14/2023 - 09/14/2023
Tracking no: #DSWD-450571761223
Good day! This is Gemma Lou C. Sollegue from Muntinlupa City. I am writing this letter to make a request for a burial assistance of my Father George F. Centeno who died last September 11,2023 due to Lung Cancer. We have now a difficulties in money to support his burial expenses. As of now we have an outstanding balance of bills from the hosptl during his confinement. I am looking forward that you will received and read this message. Thank you so much for your understanding and support. Godbless!
September 15, 2023 Dear Ms. Sollegue, Greetings! Thank you for your request dated Sep 15, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for BURIAL ASSISTANCE. Response to your request Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, for your concern, you may contact the following for financial assistance under the Assistance to Individuals in Crisis Situation Program: DSWD – Central Office: Contact Information: https://aics.dswd.gov.ph/contact-us/ DSWD – Field Office NCR; Contact Number: (02) 8-733-00-10 to 14 E-mail: [email protected] or visit the BACLARAN Satellite Office at: 2nd Floor, Victory Food Market (beside Baclaran Church) Parañaque For more information regarding the said program, you may visit: https://www.dswd.gov.ph/aics/ Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link: https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, DSWD FOI Receiving Officer