Department of Social Welfare and Development(DSWD)

Magandang Araw po maam/sir. 

Ako po si Shermalyn Laxamana na Apo po ni Milagros Luciano na namatay po nung may 28, 2023 Sa sakit na breast Cancer STAGE 4 
Ako po ay humihingi po nang tulong para po sa burial assistance nang aking lola May balanse pa po syang 40k sa Funeral na ginwa palang po naming promisory note. Sana po ay matulungan nyo po kami marami po kaming nahingiaan nang tulong ngunit hindi pa rin po sapat upang mabuno namin ang 40k. Maraming salamat po sa maliit o malaking halaga na maibibigay niyo po sa amin. 
Shermalyn Laxamana 
09633074309

June 8, 2023

Dear Shermalyn Laxamana,

Greetings!

Thank you for your request dated Jun 08, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for BURIAL ASSISTANCE.

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the Crisis Intervention Section of DSWD FO NCR Hotline Numbers at (02) 8-733-00-10 to 14 or by e-mail at [email protected]; Or you may visit the DSWD Camanava  Satellite office at 2nd floor, Victory Central Mall, Rizal  Avenue, Monumento, Caloocan City for financial assistance under the Assistance to Individuals in Crisis Situation Program.

For more information regarding the said program, you may visit:

https://aics.dswd.gov.ph/types-of-aics-program/

https://ncr.dswd.gov.ph/about-us/citizens-charter/assistance-to-individuals-in-crisis-situations/

Your right to request a review


If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATCHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform


Thank you.

Respectfully,

Myrna Reyes
FOI Officer