Department of Social Welfare and Development(DSWD)

Kami po ay humihingi ng tulong pinansyal para sa perang gagamitin pangpalibing ng aking kapatid. Ang kapatid ko po ay namatay at nailibing na noong May 2, 2022. Ngunit hindi pa namin nabuo ang pang bayad namin sa punerarya at pati ang lapida ng aking kapatid ay hindi pa nabayaran.

Maraming salamat po

May 4, 2022

Dear Raven Dantes,

Greetings!

Thank you for your request dated May 03, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Burial Assistance.

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the Crisis Intervention Section of DSWD FO NCR Hotline Numbers at (02) 8-733-00-10 to 14 or by e-mail at [email protected] or DSWD Central Office-Crisis Intervention Unit Directline 962-28-13/951-74-33 or by e-mail at [email protected] for your concern. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary ROLANDO JOSELITO D. BAUTISTA at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Myrna Reyes
FOI Officer