Philippine Statistics Authority(PSA)

June 27, 2023 Dear Mark Jasper Dabu, Greetings! Thank you for your request dated Jun 02, 2023 10:34:34 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. You asked for BPO Employment trends in PH. Your FOI request is approved. Our apologies for the delayed response. In reference to your data request, our data on this are limited to the following: Latest National Quickstat https://psa.gov.ph/statistics/quickstat National QuickStat - May 2023 https://psa.gov.ph/sites/default/files/attachments/ird/quickstat/2023%20NQS_FINAL_%20MAY%2030.xlsx Note: You may look for Administrative Support Service activities. Latest LabStat Updates https://psa.gov.ph/labstat-updates?page=2 2015/2016 Industry Profile: Business Process Outsourcing (First of a series) https://psa.gov.ph/sites/default/files/LABSTAT%20Updates%20%20Vol%2022%20No%2013%20on%20Industry%20Profile%20-%20BPO%202018_0.pdf Women in Business Process Outsourcing Industries https://psa.gov.ph/content/women-business-process-outsourcing-industries Table 1 Number of Establishments, Total Employment by Sex and Selected Indicators for BPO Industries - Philippines, 2005.pdf https://psa.gov.ph/sites/default/files/attachments/aodao/article/Table%201%20Number%20of%20Establishments%2C%20Total%20Employment%20by%20Sex%20and%20Selected%20Indicators%20for%20BPO%20Industries%20-%20Philippines%2C%202005.pdf Gender Factsheet - Women In Business Process Outsourcing Industries - March 2009 - No.09-02.pdf https://psa.gov.ph/sites/default/files/attachments/aodao/article/Gender%20Factsheet%20-%20Women%20In%20Business%20Process%20Outsourcing%20Industries%20-%20March%202009%20-%20No.09-02.pdf 2012 CPBI - Business Process Outsourcing (BPO) Activities : Final Results https://psa.gov.ph/content/2012-cpbi-business-process-outsourcing-bpo-activities-final-results You may also check data on our publication posted through links below for additional reference regarding call center activities: Census of Philippine Business and Industry (CPBI) https://psa.gov.ph/content/census-philippine-business-and-industry-cpbi 2018 CPBI Publication - Administrative and Support Service activities https://psa.gov.ph/sites/default/files/2018%20CPBI%20Publication_Final_Section%20N%2028July2022-signed.pdf Note: You may look for Call centers and other related activities. Annual Survey of Philippine Business and Industry (ASPBI) https://psa.gov.ph/content/annual-survey-philippine-business-and-industry-aspbi 2017 ASPBI - Administrative and Support Service Activities (Volumn XIV) https://psa.gov.ph/sites/default/files/N_2017%20ASPBI%20Publication_signed.pdf Note: You may look for Call centers and other related activities. Index of ASPBI Reports https://psa.gov.ph/statistics/survey/business-and-industry/index 2020 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Sector: Preliminary Results https://psa.gov.ph/content/2020-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support-service Latest Census of Philippine Business and Industry (CPBI) Reports https://psa.gov.ph/statistics/census/business-and-industry 2018 Census of Philippine Business and Industry: Administrative and Support Service Activities https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities-0 You may also refer to this link for https://psa.gov.ph/classification/psic/?q=psic/group/822 2019 Updates to the 2009 Philippine Standard Industrial Classification. We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm. Thank you. Respectfully, Noel G. Perez (Information Technology Officer III) Officer-in-Charge Information Technology and Dissemination Service