National Privacy Commission(NPC)

Good day sir, I would like to report to you, This happens few weeks ago .May nag notif po sa messenger ko its an app pala CC cash app for loan or lending online nag fillup lang po ako to try and pag submit ko mataas pala ang interest so ini exit ko nalang po uninstall ang app .I didn’t know pala na mag sesent sila sa gcash ko nang 1,100 and after 6 days is dapat mabalik ko ang 2000 kaya na shocked ako.August 5, tinakot na nila ako at nag leak na sila nang info at data ko sa mga contacts ko without my permission kasi di daw ako nag cooperate sa kanila which is not true.

Ito po yung screenshot sa pananakot nila

Dear Precious Danica Oring,

Greetings from the National Privacy Commission (NPC)!

Thank you for your request dated 06 August 2023 at 09:34 P.M. under Executive Order No. 2, s. 2016, on Freedom of Information (FOI) in the Executive Branch.

Your request

You wish to report an online lending app due to unauthorized processing of your personal information and alleged threats.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC Citizen’s Charter.

Executive Order No. 2, s. 2016, provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violations should follow the guidelines provided for in the Citizen’s Charter of our agency, which you may access through this link: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Furthermore, to address your concern regarding alleged threats, you may also seek assistance from the following agencies listed below:

1. Unfair Debt Collection Practices - Securities and Exchange Commission  

Harassment (SEC Memorandum Circular No. 19 Series of 2019 Section 1) 

Corporate Governance and Finance Department   

E-mail Address: [email protected]   
Telephone Number: +63 (8) 818-7264

Financing and Lending Companies Division

E-mail Address: [email protected]
Telephone Number: +63 (8) 818-5990

   2. Other forms of Harassments/Threats/Fraud/Scam   

NBI Cybercrime Division   

E-mail Address: [email protected]   
Telephone Number: +63 (8) 562-6228

PNP Anti-Cybercrime Group   

E-mail Address: [email protected] & [email protected]   
Telephone Number: +63 (8) 723-0401 local 7491

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer