National Bureau of Investigation(NBI)

Hi,
My BDO UNibank account was hacked 6 SApril 2020 starting 6:30 PM to 1:30 AM the following day.
Requesting immediate investigation, how can I stop this hacker from siphoning my hard earned savings and how can I recover these savings.
Hope you can reply soonest and will await your recommendation. I emailed Atty Eduarte, but he's not responding so far.
Ric F. Capistrano

cc: [email protected]

No action whatsoever, my account is already zero and all taken !!!!!!!
Im so disappointed with VERY VERY VERY VERY SLOW ACTION OF GOVT. I've been paying tax religiously for more than 40 years, yet simply doing their duty, it takes ages !!!!!!!

Dear Ricardo,

Thank you for your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for BDO Bank Account Hacked.

We received your request on Apr 18, 2020 and will respond on or before Jul 10, 2020 06:07:43 PM, in accordance with the Executive Order's implementing rules and regulations.

Thank you.

June 9, 2020

Dear Mr. Ricardo Capistano:

Good day!

In as much as we want to grant your request, however, your request for information falls within the exceptions to the Right of Access to Information, to wit:
a) Information concerning law enforcement and protection of public and personal safety:
b) Information deemed confidential for the protection of the privacy of persons and certain individuals such as minors, victims of crimes, or the accused;
c) Information , documents or records known by reason of official capacity and are deemed as confidential, including those submitted or disclosed by entities to government agencies, tribunals, boards, or officers in relation to the performance of their functions, or to inquiries or investigation conducted by them in the exercise of their administrative, regulatory or quasi judicial powers.
We hope we have sufficiently clarified our position on the matter. 
Thank you!

Atty. Rachel R. Marfil- Angeles, MNSA