You have submitted an FOI request
Date: Oct. 9, 2023, 4:01 p.m.
Your request is already in review
Your request was denied
Date: 2023-10-10 08:35:49.000000
How was your request?
Published by Department of Social Welfare and Development(DSWD) on Oct. 9, 2023.
Requested from DSWD by T. Gallofin at 04:01 PM on
Oct. 9, 2023.
Purpose: For payment of funeral fees
Date of Coverage: 10/09/2023 - 10/09/2023
Tracking no: #DSWD-336585781778
Hi. I would like to ask for your assistance for the burial of my mother who passed away last September 29,2023 at Roxas City Memorial Hospital due to liver cirrhosis, and chronic kidney disease stage four. I am currently unemployed because I had to take care of her while she was going in and out of the hospital. Our unpaid bills are pilling up right now. Please help me give my mother a decent burial. Hoping for your kind consideration . Thank you very much.
October 10, 2023 Dear Therese Mary, Greetings! Thank you for your request dated Oct 09, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Asking for burial assistance for my mother. Response to your request Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request. However, for your concern, you may contact the following for financial assistance under the Assistance to Individuals in Crisis Situation Program: DSWD – Field Office VI Crisis Intervention Section Tel. No. – (033)330-7860 loc. No. 16014 Email Address: [email protected] DSWD-SWAD Capiz Tel. No. – (036) 621-5566/ 552-9372 Email Address: [email protected] For more information regarding the said program, you may visit: https://www.dswd.gov.ph/aics/ https://sites.google.com/dswd.gov.ph/fo6ecitizenscharter/ Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). We would love to hear your Feedback so we can improve our services. Kindly fill out the Customer feedback form from this link: https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform Thank you. Respectfully, DSWD FOI Receiving Officer