Department of Foreign Affairs(DFA)

Hi DFA Team

We have a schedule in DFA Robinsons Angeles today, June 29, 2023, however they advised that they no longer accept NEW passport applications since they only process RENEWAL, the thing is we got a slot and clearly chose NEW application in the form.

Please, we are humbly requesting for your consideration on this. This is a Group Application we applied. Thank you

June 30, 2023

Dear Cleo Fatima,

Greetings!

Thank you for your request dated Jun 29, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Appointment in Robinsons Angeles.

Response to your request

Please be advised that your request cannot be categorized as an FOI request. 

With regard to your inquiry, please contact the DFA Office where you scheduled your appointment: 
DFA Aseana: https://dfa-oca.ph/contact-us/ 
Consular Office: https://dfa-oca.ph/transparency-seal/directory-of-consular-offices-co/ 
Temporary Off-site Passport Service (TOPS): https://dfa-oca.ph/transparency-seal/directory-of-temporary-off-site-passport-service-tops/ 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer