Overseas Workers Welfare Administration(OWWA)

September 6, 2021 Dear Ms. Fatima Hasmia Usman, Greetings! Thank you for your request dated Sep 05, 2021 01:27:53 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of Alagang Kabayan application. Ms. Fatima Usman may we take this opportunity to clarify the Freedom of Information (FOI) which is a project of the Presidential Communication Operation Office under the Office of the President. Its major function is to give the public with information about the data, programs, services and benefits of specific government offices. What you are requesting is a personal information on your Alagang Kabayan application which is not an information allowed to be shared to the public. Hence, we suggest you address your request to the POLO-OWWA at Riyadh. Moreover, be reminded that the Kingdom is imposing strict rules on the spread of COVOD-19, therefore lesser face-to-face transaction. If you have difficulty using the POLO-OWWA hotlines or email, try the embassy official contact number and chek the Philippine Embassy website in the Kingdom. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request. However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, ATTY. EDELINE D. CLAUSTRO OIC Deputy Administrator OWWA FOI Decision Maker