Overseas Workers Welfare Administration(OWWA)

September 21, 2020 Dear Ms. Ruby Malasa, Greetings! Thank you for your request dated Sep 19, 2020 10:49:03 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for an update of your DOLE-AKAP Application. In our previous response we informed that your application is not found in the DOLE-AKAP Verifrication System. The process of application is through internet. You have to log-on to www.doleowwa-akap.owwa.gov.ph. Submit the filled-up application and the requirements online. You shall obtain the One-Time-Pin (OTP)that will be your reference in monitoring the status of application. If you did not receive an OTP you have to repeat the prosess. We apologize for the delays in the processing of the DOLE-AKAP Applications due to the large volume of applicants and poor internet connections. Moreover, we are awaiting for the funds from the DOLE for the special financial assistance for the OFWs repatriated due to the COVID 19 pandemic. If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Administrator Hans Leo J. Cacdac at email: [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Rosalia Susana B. Catapang OIC- Deputy Administrator FOI Decision Maker