January 4, 2021
Dear Jaqueline Tabale,
Greetings!
Thank you for your request dated Dec 29, 2020 04:21:37 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Akap application complain.
Response to Request
For DOLE-Abot Kamay ang Pagtulong (AKAP) for OFWs, the following shall be eligible for the DOLE-AKAP:
1. Those who have experienced job displacement due to the receiving country’s imposition of lockdown or community quarantine or having been infected by the Disease;
2. Must be still at overseas jobsites, or in the Philippines as Balik-Manggagawa, or already repatriated to the Philippines; and
3. Must not receive any financial support/assistance from the receiving countries/employers.
APPLICATION PROCEDURE
FOR OFWs WHO HAVE BEEN REPATRIATED / BALIK-MANGGAGAWA OFWs who have been repatriated to the Philippines and Balik-Manggagawa are instructed to apply on-line, following these steps:
1. On your browser, type http://dole-akap.owwa.gov.ph and provide all required information, and click “NEXT” button;
2. Upload the following requirements on the specified button:
a. Copy of Passport or Travel Document;
b. Copy of flight ticket or boarding pass evidencing return to the Philippines or arrival stamp/sticker attached in the Passport;
c. Proof of overseas employment i.e. valid verified overseas employment, OEC, residence I.D.s, visa/re-entry visa, among others or permit to stay in the receiving country; and
d. Proof of loss of employment on account of COVID19 or proof that the host country/ies are included in the list of those heavily affected by the COVID-19 (i.e. notice of termination of employment or closure of the company issued by the Foreign Recruitment Agency or principal/employer, incident report on the termination of employment submitted by the employer to the POLO concerned, Philippine Embassy/Consulate/POLO/OWWA certification/referral of displacement due to COVID-19, among others.)
e. For Qualified Undocumented Worker—proof that he/she and the employer have undertaken the necessary documentation to regularize her stay in the host country such as copies of employment contract, payslip, work visa, or other proof of employment.
f. Upon uploading necessary requirements, click “SUBMIT” button where a confirmation prompt will appear. In addition, a system-generated confirmation receipt will be sent to your e-mail.
3. The concerned OWWA Regional Office through its OWWA Officers will conduct validation/evaluation of received applications with complete documentary requirements, and approve/deny the application, whichever is applicable. During validation or verification of documents submitted, our OWWA Officers may call you through the provided contact details or FB Account. Please cooperate and be ready to show the actual documents, id so required.
4. Once approved, your documents will be submitted to the concerned DOLE Regional Office for funding through Money transfer or PESO Net, within five (5) working days upon approval.
NOTE:
ALL SUBMISSION OF APPLICATIONS FOR “DOLE-AKAP FOR OFW” ARE TO BE DONE THROUGH ONLINE.
For more information/ follow-up, visit facebook.com/owwacares or call OWWA Smart Hotline 09088881303, or call OWWA Regional 12 landline no.(083) 228-2153 or email them at
[email protected]
You may also try to resubmit your request addressed to the correct agency on the eFOI portal at https://www.foi.gov.ph/requests?agency=OWWA
Further, we also try to inquire thru this link: https://doleakaptracker.owwa.gov.ph/ and acquire the following status:
“Your Application status is PENDING FOR APPROVAL please check your email or contact the nearest owwa regional welfare or email region email address above for clarification and inquiries.”
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to
