Department of Education(DepEd)

October 17, 2022 Dear Dean Sarmiento, Greetings! Thank you for your request dated Oct 15, 2022 01:39:24 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your Request You asked for a peculiar problem regarding my SHS Diploma. Response to Request Please be informed that the Department of Education-Central Office (DepEd-CO) does not keep learners’ school records. The original school records are issued once only, hence, you are advised to get certification from the school where you graduated and bring it to the Division Office for a certified copy. If you need this for your job application abroad, you need to bring the certification or school records to the Regional Office for authentication (DepEd Order No. 48, s. 2017 dated August 25, 2017). For further assistance, you may directly coordinate with the Schools Division Office (SDO) near your area. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing or visiting our office through the following: Public Assistance Action Center Address: Unit M-106-A, G/F, Mabini Bldg., DepEd Complex, Meralco Ave., Pasig City 1600 Contact numbers: (02) 636-1663 / 638-7530 Email address: [email protected] Website: http://www.deped.gov.ph/contact-us [Help us improve our service: https://bit.ly/DepEdFOIFeedback] Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Public Assistance Action Center FOI Receiving Officer