Philippine Ports Authority(PPA)

Hi, I would like to request for the dataset of the 2020 Customer Satisfaction Survey of PPA.

I plan to use the data as the basis for the case study requirement of my regression analysis course.

Thanks!

May 3, 2021

Dear Karlo Angelo,

Greetings!

Thank you for your request dated May 02, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for 2020 Port Users Annual Satisfaction Survey.

Response to your request

While our aim is to provide information whenever possible, in this instance we would need for you to resubmit your request as we are still missing from you some vital information. Please ensure that you submit the following requirements provided at PPA FOI Manual:

1. Signed copy of duly accomplished FOI Form; (downloadable at PPA Website https://www.ppa.com.ph/sites/default/files/forms_downloadable/Revised%20Access%20to%20Information%20Request%20Form.pdf )
2. School  ID; and
3. Indorsement letter signed by your thesis professor.

You may submit a scan copy of said requirements to [email protected].

For further assistance you may review the FAQ section of the eFOI site: https://pcoomaster07072017110000-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Officer