You have submitted an FOI request
Date: Jan. 28, 2023, 1:44 p.m.
Your request is already in review
Your request was denied
Date: 2023-02-23 14:01:27.000000
How was your request?
Published by National Privacy Commission(NPC) on Jan. 28, 2023.
Requested from NPC by P. Espiritu at 01:44 PM on
Jan. 28, 2023.
Purpose: Report harassing and violation of my privacy act.
Date of Coverage: 01/20/2023 - 01/28/2023
Tracking no: #NPC-789730382914
I would like to report that my 2 sim card with the number stated are recieving to many calls and text from different number that tag as potential freud . I got scam in my Gcash account and their unauthorized transactions worth almost 7k. And now im recieving different calls saying that i have loan and now their violating my privacy by contacting my contacts relatives , family , my friends, and my colleagues . Their causing me a depression and panic attack . I settled my loàn that register to my number and im aware of it that i loaned it but the other loan apps i didnt get any notifications .
Dear Azeneth Nobleza, Greetings! Thank you for your request dated Jan 28, 2023 01:44:35 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You seek help due to unauthorized access and alleged harassment of your contacts by an online lending app. Response to your request While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint which should follow our citizen’s charter. Executive Order No. 2 s. 2016 which provides for guidelines on the full public disclosure in the public service covers only access to information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/ Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division ([email protected]) for the drafting of response. You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at [email protected]. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. Thank you. Respectfully, https://foipmo04082020015559-dot-efoi-ph.appspot.com/help FOI Officer