Dear eFOI user,
Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.
To address your concern, you may visit your My.SSS account or if not yet registered, you may create one at https://bit.ly/CreateMySSS
For other concerns, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.
We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.
We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://bit.ly/SSSFOIFeedback
Thank you very much and stay safe.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the Chairperson of the SSS FOI Appeals Committee via email at [email protected]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Marie Grace V. Antiga
FOI Officer
Social Security System
