Philippine Statistics Authority(PSA)

Dear eFOI user,

Thank you for your request dated January 06, 2025, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You have requested the Total population of BPO employees in Metro Manila

I am pleased to inform you that your FOI request has been approved.

In reference to your data request, our data on this are limited to the following:

2015/2016 Industry Profile: Business Process Outsourcing (First of a series): https://psa.gov.ph/labstat-updates

https://psa.gov.ph/system/files/lsredsd/LABSTAT%2520Updates%2520%2520Vol%252022%2520No%252013%2520on%2520Industry%2520Profile%2520-%2520BPO%25202018_0.pdf

ASPBI Index: https://psa.gov.ph/statistics/survey/business-and-industry/index

2022 Annual Survey of Philippine Business and Industry (ASPBI) - Administrative and Support Service Activities Section: Final Results: https://psa.gov.ph/content/2022-annual-survey-philippine-business-and-industry-aspbi-administrative-and-support

CPBI Index: https://psa.gov.ph/statistics/census/business-and-industry/index

2018 Census of Philippine Business and Industry: Administrative and Support Service Activities: https://psa.gov.ph/content/2018-census-philippine-business-and-industry-administrative-and-support-service-activities

More than 1.08 million Establishments Operated in 2021 which Generated Total Employment of 8.57 million (2021 Updating of the List of Establishments Preliminary Results): https://psa.gov.ph/content/more-108-million-establishments-operated-2021-which-generated-total-employment-857-million

You may also refer to our regional data through this link -

https://docs.google.com/spreadsheets/u/0/d/1YJEZqBIeoW3N38eg3MlHkNX_tc3IXcrm/htmlview?pli=1

2023 Philippine Statistical Yearbook: Chapter 6: Industry: https://psa.gov.ph/philippine-statistical-yearbook

Note: You may look for Call centers and other related activities

You may also refer to this link https://psa.gov.ph/classification/psic/search-results?search_query=822

for 2019 Updates to the 2009 Philippine Standard Industrial Classification.

And to this link https://psa.gov.ph/classification/psoc/unit using Code 4222 for 2012 Philippine Standard Occupational Classification (PSOC).

For other sources, you may also visit the following websites:

OpenStat: https://openstat.psa.gov.ph/

PSADA: https://psada.psa.gov.ph/

Digital Library: https://library.psa.gov.ph/

We would love to hear your Feedback so we can improve our services. Kindly fill out the PSA Customer feedback form from this link: https://tinyurl.com/OnlineCSSForm.

Thank you.

Respectfully,

Rene C. Mendoza

(Assistant National Statistician)

Officer-in-Charge

Information Technology and Dissemination Service