Philippine National Police(PNP)

Browse over 5690 from this government agency

Go Back

REQUEST
SUBMITTED

You have submitted an FOI request

Date: March 13, 2024, 5:57 p.m.

PROCESSING
REQUEST

Your request is already in review

Date: 2024-03-15 11:03:31.432001

REQUEST
SUCCESSFUL

Your request was successful

Date: 2024-04-03 09:03:35.629454

4

RATE YOUR
REQUEST

How was your request?

20

Published by Philippine National Police(PNP) on March 13, 2024.
Requested from PNP by S. Villanueva at 05:57 PM on March 13, 2024.
Purpose: To get my refund for double payment online of police clearance
Tracking no: #PNP-665659342399

S.VILLANUEVA March 13, 2024, 5:58 p.m.

Good day! I formally request a refund for double payment made during online booking/ process of my Philippine National Police Clearance on March 12, 2024 The details of the paymentss are as follows: GCASH REFERENCE NUMBER: 4BYT914NB7 NAME: Stephanie Villanueva OFFICIAL RECEIPT: 390103132024066704 ONLINE REFERENCE NUMBER: 20240312SINRL39XSK I kindly request the excess payment be refunded to me at earliest convenience. Enclosed are copies of the payment receipts for your reference. Thank you.

P.OFFICER March 15, 2024, 11:03 a.m.

Dear eFOI user,

Thank you for your requestMarch 15, 2024d March 13, 2024, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

We have received your request on 20,March 15, 2024d March 15, 2024. We will respond and process your request on or before April 3, 2024, in compliance with the Executive Order’s implementing rules and regulations.

Should you have any questions regarding this request, kindly contact me using the reply function on the eFOI portal for request with ticket number #PNP-665659342399.

Further, please be advised that this is a public site, and any information shared in this conversation thread will be visible to the public. Therefore, we kindly request that you refrain from disclosing any sensitive personal information or data in this thread.

Thank you.

Respectfully,

FOI Officer

Philippine National Police

D.PHILIPPINE NATIONAL POLICE April 3, 2024, 9:03 a.m.

Dear eFOI user,

Mabuhay!

Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.

We have received your request on 20, dated March 13, 2024.

While our primary objective is to provide information whenever possible, we regret to inform you that the requested information is not available at this Office. This portal is for FOI purposes only. As a result, we are unable to provide any data regarding your request. If you have any questions about the refund of a police clearance, you can go to your local police station or call OSS Trunkline 0961-879-2600.

For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [email protected]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.

Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Pnp Receiving Officer

FOI Officer

Philippine National Police

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.