Dear eFOI user,
Greetings!
Thank you for your request dated Aug. 2, 2024, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You have filed a complaint regarding SIM hacking and not an FOI request.
I am pleased to inform you that your FOI complaint has been evaluated and for you to be well guided on where to properly file your complaint, we suggest that you report to the following authorities:
- PNP-Anti Cybercrime Group (PNP-ACG)[email protected]
- National Bureau of Investigation (NBI) (visit also their website or you may file an eFOI request)
- Cybercrime Investigation and Coordinating Center (CICC)( visit also their website or you may file an eFOI request)
Your right to request a review:
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
To help us improve our services, we would also encourage you to copy the link below and open it to your URL or address locator for you to access and answer the Feedback Survey, for us to know how we assisted/served you.
https://forms.gle/X94UR3zqsJjMQvTPA
Thank you.
Respectfully,
DIVINA N. DAQUIOAG
FOI Officer
National Telecommunications Commission
