Dear eFOI user,
Thank you for your request dated today, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
While our primary objective is to provide information whenever possible, we regret to inform you that NTC is not the repository of all registered SIM Card numbers and we do not have any access to it. However, we recommend that you visit the concerned TELCO nearest you and seek for further assistance regarding that matter. For any other information concerning request for blocking of lost cellphones and in reporting text scam and spam, you may visit and file your complaints at our website at www.ntc.gov.ph or email [email protected]. You may also call at 89267722, 89204464, or 89213251 (Mondays to Fridays 8:00 A.M-5:00 P.M) or dial our 24/7 consumer hotline at 1862.
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review:
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to:
THE HONORABLE COMMISSIONER
NTC Bldg., Senator Miriam P. Defensor-Santiago Avenue,
East Triangle, Diliman, Quezon City
Email address: [email protected]
Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
DIVINA N. DAQUIOAG
FOI Officer
National Telecommunications Commission
