You have submitted an FOI request
Date: Oct. 13, 2024, 1:39 a.m.
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Your request was denied
Date: 2024-10-17 10:32:13.926344
How was your request?
Published by National Bureau of Investigation(NBI) on Oct. 13, 2024.
Requested from NBI by V. Tadeo at 01:39 AM on
Oct. 13, 2024.
Purpose: Violation of Data Privacy and Truth in Lending Act and Harassment
Tracking no: #NBI-311288561033
Hi I'm Vicente Q. Tadeo IV and I would like to file a complaint vs biliscash online lending app, they are harassing me and they have violated the truth in lending act. There was no full disclosure before proceeding with the loan. I applied for a loan last October 4, 2024 on this app and I submitted my ID and gave my info as they required. After that no disclosure of total loan and the terms and amortization before proceeding. I was surprised a 2,320 was credited to my gcash account and their after after a few seconds displayed a due amount of 4,028 and immediately due on October 11, 2024. I called there published hotline number 09483277932 but to no avail no one answered and I sent numerous email, yes they replied and just said it is the system who determines the amount and the terms. Now I started getting multiple calls and now harassment through text from numerous number 09104615644 and some other numbers. Pls help me I am worried. I just wanna return their money and cancel the loan.
Dear eFOI user,
Mabuhay!
Good day!
This pertains to your message/request sent through the Freedom of Information (FOI) re: Online Lending App Harassment.
As regards your concern, please be informed that the NBI-FOI team handles requests for documents, data or information on NBI programs and services. To file a complaint, request for investigation, or report any crime, kindly proceed to:
- Complaints and Recording Division (CRD), Vtech Tower, G. Araneta Avenue corner Ma. Clara St., Brgy. Sto. Domingo, Quezon City (FOR NCR RESIDENTS)
- Nearest NBI Regional or District Office (OUTSIDE NCR/PROVINCIAL)
Kindly submit your complaint- affidavit together with all other documentary pieces of evidence that you may adduce on your behalf, as you file a formal complaint.
You may also send your complaint thru the link https://nbi.gov.ph/report-to-nbi/, or send an email to [email protected].
Thank you very much.
For feedbacks, kindly accomplish the form on this link:
https://docs.google.com/forms/d/e/1FAIpQLSdwrQp0NNz9JumfLqub3J1hFBKv4MpEPOYNJpL7fOaFtlR3qw/viewform
Respectfully,
FOI Receiving Officer