Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS)

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Date: Oct. 26, 2024, 11:50 a.m.

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Date: 2024-10-31 09:25:25.403657

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Date: 2024-11-13 16:26:18.702967

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Frequency of Service Interruptions and Maintenance or Repair Activities under Maynilad from 2019 to 2023

Published by Metropolitan Waterworks and Sewerage System Regulatory Office(MWSS) on Oct. 26, 2024.
Requested from MWSS by J. Talingdan at 11:50 AM on Oct. 26, 2024.
Purpose: Academic Research (For Publication)
Tracking no: #MWSS-531428906298

J.TALINGDAN Oct. 26, 2024, 11:50 a.m.

Hi, I would like to request the following data regarding: 1. Number or Frequency of Water Interruptions in areas covered by Maynilad's Putatan Water Treatment Plan from 2019 to 2023 2. Number or Frequency of maintenance or repair activities of Maynilad water pipes and facilities from 2019 to 2023 3. Number or frequency of scheduled water interruptions under Maynilad from 2019 to 2023 Thank you!

F.OFFICER Oct. 31, 2024, 9:25 a.m.

October 31, 2024 01:25 AM

Dear eFOI user,

Mabuhay!

Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.

We have received your request on Frequency of Service Interruptions and Maintenance or Repair Activities under Maynilad from 2019 to 2023, dated Oct. 26, 2024. We will respond and process your request on or before Nov. 16, 2024, in compliance with the Executive Order’s implementing rules and regulations.

Should you have any questions regarding this request, kindly contact me using the reply function on the eFOI portal at ticket number #MWSS-531428906298.

Further, please be advised that this is a public site, and any information shared in this conversation thread will be visible to the public. Therefore, we kindly request that you refrain from disclosing any sensitive personal information or data in this thread.

Thank you.

Respectfully,

FOI Officer

Metropolitan Waterworks and Sewerage System Regulatory Office

J.TALINGDAN Nov. 4, 2024, 10:39 p.m.

Good day! May I ask if the MWSS-RO has a separate email and landline/mobile number dedicated to FOI requests I could contact for any concerns or updates regarding my request, and if there are any necessary documents I should prepare for the said request? Thank you.

M.MANUEL Nov. 12, 2024, 2:29 p.m.

Dear eFOI user,

Thank you for your requestNovember 12, 2024d Oct. 26, 2024, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

We have received your request on Frequency of Service Interruptions and Maintenance or Repair Activities under Maynilad from 2019 to 2023,November 12, 2024d November 12, 2024. We will respond and process your request on or before Nov. 16, 2024, in compliance with the Executive Order’s implementing rules and regulations.

Should you have any questions regarding this request, kindly contact me using the reply function on the eFOI portal for request with ticket number #MWSS-531428906298.

Further, please be advised that this is a public site, and any information shared in this conversation thread will be visible to the public. Therefore, we kindly request that you refrain from disclosing any sensitive personal information or data in this thread.

Thank you.

Respectfully,

Foi Receiving Officer

FOI Officer

Metropolitan Waterworks and Sewerage System Regulatory Office

M.MANUEL Nov. 13, 2024, 4:26 p.m.

Dear eFOI user,

Thank you for your request dated Oct. 26, 2024, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You have requested the number of FOI Users from 2016 to the present.

I am pleased to inform you that your FOI request has been approved. Enclosed herewith, you will find a copy of the information you have requested. Please note that the information contained herein shall be for research purposes only.

Your right to request a review

If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.

Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,Frequency of Water Interruptions in areas covered by Maynilad's Putatan Water Treatment Plan from 2019 to 2023 - Marie Antoinette Manuel - [email protected]

FOI Officer

Metropolitan Waterworks and Sewerage System Regulatory Office

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