Land Transportation Office(LTO)

Hi! I would like to follow up the status of the OR/CR and plate number of a toyota avanza with conduction sticker RJ223A. It's been two weeks since the the car was released and we can't use it as we still have'nt receive the said documents. Thank you!

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on New car OR / CR and plate No. Status, dated today.
 While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. The LTO abides by the Data Privacy Act. Personal information cannot be publicly-published.  Kindly send us an email at [email protected] so that we could assist you further. For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help. 
Your right to request a review If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to LTO Assistant Secretary Atty. Vigor Mendoza II at [email protected]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request. Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). 
Thank you.
Respectfully,
FOI Officer
Land Transportation Office