You have submitted an FOI request
Date: Dec. 6, 2024, 3:02 p.m.
Your request is already in review
Your request was denied
Date: 2024-12-11 17:21:56.728208
How was your request?
Published by Department of Trade and Industry(DTI) on Dec. 6, 2024.
Requested from DTI by E. Lopez at 03:02 PM on
Dec. 6, 2024.
Purpose: File and Official Complaints against erring Riders of Move It
Tracking no: #DTI-345971107516
Hi, Just checking if DTI is the correct government agency to handle Move It’s inability to address complaints related to their riders’ behavioral cancellation of accepted bookings. I would like to file an Official Complaint because I have exhausted ALL remedies and tried to reach out Move It but to no avail Thanks!
Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Move It Unresponsive to COMPLAINTS, dated Dec. 6, 2024.
While our primary objective is to provide information whenever possible, we regret to inform you that the requested information is not available at this Office. However, we recommend reaching out to the Land Transportation Franchising Board (LTFRB) for proper assistance.
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Thank you.
Respectfully,
FOI Officer
Department of Trade and Industry