You have submitted an FOI request
Date: Oct. 29, 2024, 5:34 p.m.
Your request is already in review
Your request was denied
Date: 2024-10-30 18:41:33.013959
How was your request?
Published by Department of Trade and Industry(DTI) on Oct. 29, 2024.
Requested from DTI by M. Disoy at 05:34 PM on
Oct. 29, 2024.
Purpose: They need to fix first their services before charging the customer.
Tracking no: #DTI-345340883650
Hi I would like to report converge for still charging us even if the service is not working properly for how many months, and asking to termination fee if we will cancel the service. I would like to request to make it stop. Thank you
Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on FOI Request, dated yesterday.
While our primary objective is to provide information whenever possible, kindly be informed that your concern does not fall under the Freedom of Information (FOI) and therefore should be processed as a complaint.
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Thank you.
Respectfully,
FOI Officer
Department of Trade and Industry