You have submitted an FOI request
Date: Nov. 6, 2024, 2:34 a.m.
Your request is already in review
Your request was denied
Date: 2024-11-06 09:17:07.428694
How was your request?
Published by Department of Social Welfare and Development(DSWD) on Nov. 6, 2024.
Requested from DSWD by M. Salvador at 02:34 AM on
Nov. 6, 2024.
Purpose: Para mapabilis Ang proseso para sa mga senior
Tracking no: #DSWD-494624305023
Social Pension for Senior Citizen, nag apply Po kmi January 2024 kelan kaya maaprubahan ung inaaply namin lagi Naman kmi nag follow up , Ang sinasabi lang palagi wla pang nabababa galing sa taas , tpos may hihintayin pang validation , mag 83 year old napo Ang Lola Hanggang ngyon wlan pdin natatanggap , wla Naman siyang kahit na anong pension o kahit na anong tulong na natatanggap ,
Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on department of social welfare, dated today.
Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.
However, for your request you may contact the Social Pension Program Management Office of the DSWD Field Office III through the following contact information:
Email address: [email protected]
Cellphone Number: 09150749245 / 09491853156
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the DSWD Secretary. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Lastly, under the Customer Feedback and Continuous Improvement of the Process, kindly fill out the Client Satisfaction Measurement Form as attached to this letter or through this link https://bit.ly/4gIVpxT
Thank you.
Respectfully,
FOI Officer
Department of Social Welfare and Development