Department of Science and Technology(DOST)

Greetings! On behalf of the DICT, I would like to request a copy of your agency's Citizen's Charter Consolidated Guidelines. The purpose of this request is to assist in forming a set of consolidated guidelines for the DICT's own Citizen's Charter.

Thank you very much.

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Citizen's Charter Consolidated Guidelines, dated Sept. 11, 2024.
While our primary objective is to provide information whenever possible, we regret to inform you that the requested information is not available at this Office. However, we recommend reaching out to Anti-Red Tape Authority at Arta Contact for further assistance. Alternatively, you may resubmit your request to the appropriate agency through the eFOI portal at [insert link here].
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Department of Science and Technology