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Date: Nov. 25, 2024, 5:40 p.m.

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Date: 2024-11-26 09:46:42.197853

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Help on finding Vaccination Certificate

Published by Department of Health(DOH) on Nov. 25, 2024.
Requested from DOH by J. Piasidad at 05:40 PM on Nov. 25, 2024.
Purpose: Medical Examination for Visa
Tracking no: #DOH-799270650203

J.PIASIDAD Nov. 25, 2024, 5:40 p.m.

I would like to request for a vaccination record. I read the request of other people asking for a Vaxcert and they received an attached pdf Vaxcert file but my previous request didn't contain any. I woud like to request my vaxcert. Thank you! If it isn't possible, I need help because the vaxcert website, email, and contact number isn't working / cannot be contacted and I can't find where to contact my vaccination center. I got vaccinated at Robinsons Fuente, Cebu City.

F.RECEIVING OFFICER Nov. 26, 2024, 9:46 a.m.

Dear eFOI user,

Thank you for your request dated yesterday, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You have requested Help on finding Vaccination Certificate

I am pleased to inform you that your FOI request has been approved. Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center. If you want, you may kindly coordinate with the LOCAL GOVERNMENT UNIT (LGU) where you received your vaccination and request for assistance to generate your vaccination certificate. For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review

If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [insert name of Secretary and postal/e-mail address]. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.

Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Officer

Department of Health

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