Department of Foreign Affairs(DFA)

Dear DFA,

I hope this message finds you well. I am writing to kindly request the rescheduling of my passport renewal appointment originally scheduled for September 4, 2024, from 11:00 AM to 12:00 NN. Unfortunately, due to the typhoon affecting our area, it is currently unsafe to travel.

I sincerely hope you can accomodate my request, and I apologize for any inconvenience this may cause. Please let me know the next available date and time for rescheduling.

Thank you for your understanding and assistance.

Kind regards,
Joshua De Jesus
09215195014

My appointment code is 00082024090400204

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Request to Reschedule Passport Renewal Appointment due to Natural Calamity, dated yesterday.
While our primary objective is to provide information whenever possible, we regret to inform you that the requested information is not available at this Office. However, we recommend reading this Advisory https://dfa.gov.ph/dfa-news/statements-and-advisoriesupdate/35344-public-advisory-on-the-suspension-of-operations-on-03-september-2024-at-dfa-aseana-consular-offices-and-tops-sites-in-national-capital-region-ncr-and-region-iv-a and/or reaching out to the Office of Consular Affairs through the telephone numbers provided below:
For Passport Appointment Concerns:
(02) 8234 – 3488
For Passport, Authentication and other Consular Inquiries:
(02) 8651 – 9400
Passport Releasing Hotline:
0939-320-0569 (Smart)
Authentication Concerns Hotline:
8651-9400 loc. 2266
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to [email protected] . Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Department of Foreign Affairs