Department of Foreign Affairs(DFA)

Hi! This is Jemilyn Jacinto. I already found my lost passport. I already book an appointment on October 28, 2024. How can I receive a refund for the payment I made?

Appointment Code

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on Recovered Passport, dated Oct. 15, 2024.
Please be advised that your request cannot be categorized as an FOI request. 
However, you may contact the Office of Consular Affairs regarding your concern:
DFA – Office of Consular Affairs
ASEANA Business Park
Bradco Avenue corner Macapagal Boulevard, Parañaque City
Consular Information Center: (02) 8-651-9400
Email: [email protected].
For further information on passport requirements, please refer to the following link:
https://consular.dfa.gov.ph/services/passport/requirements/passport-adult/adult-renewal-epassport 
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to [email protected]. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Department of Foreign Affairs