Department of Foreign Affairs(DFA)

Good afternoon,

I am Atty. Eddie S. Garcia, this is in connecrtion with my client's passport renewal in   the Office of Consular Affairs, Osaka, Japan.

He is Mr. Eduardo Ando Canteros, originally a resident of Davao City but currently living oiin Osaka, Japan.  He and his wife applied for the renewal of their passport way back 2022, however, his passport was not release without proper justification what is the main reason. We lareaday oinquired how are we going to comply with the necessary documents when we are uncertain to the root cause why his passport was put on hold. OCA Osaka just informed my client that he needs to execute an affidavit in detailed why he committed the violations as claimed by Kani Police Officers in Japan. To note, my client did not execute the affidavit pleading his guilt of the offenses claimed by the Kani Police as it will violate his rights against self-incrimination.

How many times laready we  sent incquiries to DFA-OCA Passport Division about the said concern.

Our question is, why the OCA Osaka and OCA Consular Affairs cannot answer our query what is the main reason why the passport of my client cannot be release and inorder for us to reply and find solution.

Please help and advise us what to do because my client wanted to go home to visit his sick father but could not do so due to the non-renewal of his passport.

We have so many emails sent to the OCA passport division but could not get a concrete answer what we are going to do in order to release the passport of my client.

Thank you so much for the immediate action you may extend on the matter.

God speed!

Sincerely,

Atty. Eddie S. Garcia
Counsel

Dear eFOI user,
Mabuhay!
Thank you for utilizing the eFOI portal (www.foi.gov.ph) and exercising your right to information under Executive Order No. 2, s. 2016 on Freedom of Information in the Executive Branch.
We have received your request on department of foreign affairs (DFA), dated Dec. 1, 2024.
Please be advised that your request cannot be categorized as an FOI request.
However, we have forwarded your query to the Office of Consular Affairs, the Office handling Passport Concerns. You may also follow up with them at:
 DFA – Office of Consular Affairs
 ASEANA Business Park
 Bradco Avenue corner Macapagal Boulevard, Parañaque City
 Consular Information Center: (02) 8-651-9400
 Mobile number: +63 956 0526 290 / +63 961 9432 021
 Weekdays: 8am to 5pm
 (Excluded: Weekend and Public Holidays)
 Email: [email protected]
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If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Officer
Department of Foreign Affairs