Bureau of Immigration(BI)

Hi, 

I would like to ask, how can I clear my offload record and when can I travel again, outside of the country?

My flight was last 13th of January 2025, I was planning to go for leisure in Hong Kong, but unfortunately I've got offloaded, considering the fact that, I'm an ex-OFW, that's why, the IO asked a lot of questions to me.

I've been provided all of the documents such as return ticket, MNL-HONG KONG-MNL, hotel booking, pocket money. But still, I've got offloaded, I was so frustrated that time because I cannot refund all of the expenses.

I hope you can help me with this issue.

Dear eFOI user, 
Thank you for your request dated Feb. 14, 2025, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You have requested for the deletion of your previous deferred departure record.
Please be advised that lifting of record/s would require a personal assessment of the travel circumstances on the date of the passenger’s actual departure based on the requirements provided under Department of Justice Memorandum Circular No. 36, s. 2015. IACAT Revised Guidelines on Departure Formalities
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the Commissioner of the Bureau of Immigration. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
We would love to hear your thoughts or feedback on how we can improve your experience!  Bureau of Immigration FOI Feedback Form URL Link:   https://forms.gle/5dZgpXFicqJeno1K7
Thank you.
Respectfully,
I-PROBES
FOI Officer
Bureau of Immigration

Dear eFOI user, 
Thank you for your request dated Feb. 14, 2025, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You have requested for the deletion of your previous deferred departure record.
Please be advised that lifting of record/s would require a personal assessment of the travel circumstances on the date of the passenger’s actual departure based on the requirements provided under Department of Justice Memorandum Circular No. 36, s. 2015. IACAT Revised Guidelines on Departure Formalities
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the Commissioner of the Bureau of Immigration. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
We would love to hear your thoughts or feedback on how we can improve your experience!  Bureau of Immigration FOI Feedback Form URL Link:   https://forms.gle/5dZgpXFicqJeno1K7
Thank you.
Respectfully,
I-PROBES
FOI Officer
Bureau of Immigration

Dear eFOI user, 
Thank you for your request dated Feb. 14, 2025, made under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You have requested for the deletion of your previous deferred departure record.
Please be advised that lifting of record/s would require a personal assessment of the travel circumstances on the date of the passenger’s actual departure based on the requirements provided under Department of Justice Memorandum Circular No. 36, s. 2015.IACAT Revised Guidelines on Departure Formalities
For additional support, we encourage you to consult the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are dissatisfied with our response to your FOI request, you have the option to request an internal review. To initiate this process, kindly submit your written appeal for review addressed to the Commissioner of the Bureau of Immigration. Please provide a detailed explanation of your dissatisfaction with our response within 15 calendar days from the date of receiving this response. We will conduct the review and communicate the outcome within 30 calendar days from the receipt of your review request.
Should you remain unsatisfied with the review outcome, you retain the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
We would love to hear your thoughts or feedback on how we can improve your experience! Bureau of Immigration FOI Feedback Form URL Link: https://forms.gle/5dZgpXFicqJeno1K7
Thank you.
Respectfully,
I-PROBES
FOI Officer
Bureau of Immigration